We also have the inside scoop on the most favored fast casual and full service restaurants.
At Thrillist , we holdrankingsin particular reverence . Our yearlyFastiesare a Department of Labor of dear to determine where the best of everythingfast foodis offered , so we understand the passion that come from creating a ranking .
Now , the 2021 - 2022American Customer Satisfaction Indexrestaurant survey , based on interviews with over 20,000 customers , determined a ranking of fast food , fast casual , and full serving restaurants that leave customers most satisfied .
First up , let ’s get into which riotous food and fast casual chains leave Americans feeling most satisfied . For the eighth yr in a course , Chick - fil - A tops the satisfaction charts across all restaurants , including full divine service , degenerate food , and libertine casual , with a satisfaction index number of 83 out of 100 .
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Jimmy John ’s , Domino ’s , KFC , Chipotle , and Panera Bread espouse the chicken strand . The top dapple are a true potpourri of libertine nutrient and fast casual option . However , the chains that client were least slaked with were all fast solid food chains ; Taco Bell , Popeye ’s , and McDonald ’s get in last , severally . you’re able to see the complete ranking below :
When it comes to full military service restaurants , LongHorn Steakhouse come out on top , observe close by Texas Roadhouse , Cracker Barrel , Fridays , and Olive Garden . At the bottom of the satisfaction ranking were Buffalo Wild Wings , Applebee ’s , and IHOP . Overall , respondents to the subject field were more slaked with full service restaurants . The eating place had an overall satisfaction rating of 80 out of 100 , while fast food Sir Ernst Boris Chain had a satisfaction rating of 76 out of 100 .
The understanding that consumers be given to have a preference for full service restaurants fare down to some pretty introductory logical thinking . " Customers check that pose - down spots outperform fast food chains when it comes to food order accuracy ( 87 to 83 ) , eating place layout and cleanliness ( 84 to 81 ) , food quality ( 86 to 81 ) , and nutrient variety ( 84 to 79 ) , " theACSI study cover .
Courtesy of American Customer Satisfaction Index
Now that you ’ve stimulate all this selective information , do you accord or disagree with your fellow consumer ? Do you find KFC more satisfying than Popeye ’s , or do you consider your impression might ’ve changedthe rankings ?
Courtesy of American Customer Satisfaction Index
