Do you use a name that’s not on your passport or ID? Be careful when booking flights.

There are plenty of ground why the name we use and the name on our governance recognition are unlike . As someone with five government name calling , most of those do n’t make it onto my sidereal day - to - day documents . There ’s simply not enough line of business space . But there ’s one circumstance where I make certain that I am fill out my name exactly as it appears on my recommendation : outside plane tickets .

You really , really postulate to have your aeroplane slate match your recommendation for these journey . It ’s a lesson that recently be one Australian couplet nearly $ 3,200 on a vacation to London , according to Australian news show programA Current Affair with Ally Langdon . The news syllabus reported that the married man of pair , Phil , used his wife ’s nickname , Kate , when booking return ticket from London on a third - party travel website call StudentUniverse for Flights on Virgin Atlantic Airways .

When they set about to board the flight they were block up because Kate ’s sound name on her passport is Katherine , not Kate . Virgin told Phil and Kate they would have to cancel Kate ’s slate through the third - company web site , and then rebook with the name that equate her passport . The couple would only receive a partial repayment on the first ticket — and pay a significantly high-pitched toll for the new , corrected ticket than the tidy sum Phil had found when he first booked .

Man holding boarding pass and passport at airline check-in desk at international airport.

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" They did n’t have time , that was their logical thinking , to issue a name change on the ticket — but they had time to sell us a new slate , " Phil narrate the news programme . " I begged them on the telephone : ' Please , you ca n’t do that , that ’s all our holiday money gone in a fanfare . ' "

And while it does seem gentle for the airline to simply reprint a chastise ticket with the right-hand name on it , we must all remember that we live in an era of ultimate surveillance . The name we input on book information does n’t just go into airplane database . That selective information is also relay to customs enforcement at your arrival fix and is used by administration to corroborate your identity while you travel .

harmonize to theTransportation Security Administration , the name on your ID must match the ticket when you ’re flying for both domestic and external flight . Theofficial language read : " The name take on your airline reservation must be an exact mate to the name you provided on your app . If you use a frequent flyer account statement or online travel profile , check that your name is the right way save . "

The only exception to this rule is in the pillow slip of suffixes . If your ID features a suffix and your tag does not , or vice versa , TSA will still take the text file .

Varioustravel advice forumsrecommend meet the airline directly if you have ascribe faulty info on your booking info to make a change . Sometimes , the airline will be able to make a modification to the slate . It is potential , like in the subject of Kate and Phil , that you will be ask to cancel and then rebook the ticket , or becharged a fee . CheapOAir describe that these fees can range between$50 and $ 200 . For simple typos , you could contact your airline as soon as possible to make a alteration — there should be little to no hassle when it come in to address a spelling error .

For Kate and Phil , StudentUniverse told Business Insider that it was unacceptable to make the change so near to the release day of the month . " In this instance , name changes were not tolerate , mean the only option was to scratch and rebook the tag , " the StudentUniverserepresentative told BI .   " As we were only made mindful by the client of their error within 3 hours of the flight going , this guide to further airline imposed charge which could have been avoided by acting earlier . "

The object lesson here ? Have your ID out and check that you ’re typing in exactly what it says on the papers . And if for some reason the information on your ID variety , such as a sound name change , contact your airline as soon as possible to inform them of the change if you could not update the name on your ticket online .

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