Muddy water levels reached people’s waists.

Flash floodsare no jape , and this time , Dolly Parton ’s dear Tennessee - ground subject common , Dollywood , had to suffer the consequences .

On Sunday , July 28 , a strong thunderstorm surprised park visitors , get a scary flash flood . Multiple surface area of the park quickly occupy with H2O , and videos partake in online by park visitant themselves show rave canals of muddy pee turn out up to their ankles and , at times , their calfskin . “Careful ! " say a park visitor and a TikTok poster , visually summarizing the state of affairs . In the video , park visitors are allegedly walking towards the exit while degenerate currents of pee go over their feet . Towards the conclusion , one time shows the conditions of the parking peck , where some cars are partially submerge .

Arguably , Dollywood ’s parking area had it worse than every other sphere . In addition to cars being partially submerged , in multiple videos ( likethis one ) , people are seen wad through waistline - eminent muddy waters , holding on to each other to forbid the currents from sweep up them off their human foot . " This is crazy , " says the part of a video poster , while they are sweep the waist - eminent waters to get to the other side of the parking lot .

dollywood flash flood

Photos courtesy of TikTok

In a instruction portion out on X , the park said that " park personnel lead guests to base hit during the storm " and that only one person reported one minor injury . to boot , the park addressed the parking lot conditions and aver that " Dollywood is supporting node whose vehicles were affected by this weather effect . " According to the same statement , the green is scheduled to reopen today , Monday , September 29 , at noon .

Some visitors , however , take issue with Dollywood ’s statement , claim that the park failed to provide crucial support during the flood - mandate bedlam .

" The park was not prepared for that , as shortly as the flooding set forth , most employees disappeared , and the few you could find were totally lost with no direction from management,“reads one commentunderneath Dollywood ’s X place . " dismayed not to see any surety guards or any stave [ take ] multitude out of the car park or to safety . "

Another X substance abuser agrees . " No one directed us to safety,“their comment reads . " After my handicapped female parent was nearly traverse away by inundation weewee trying to walk down the track from Timber Canyon , the staff we told about the spot seemed nonplussed . "

Dollywood representatives , however , said that both the staff and guests cooperate in the most effective way they could given the unforeseen circumstances .

" The heartbeat flooding event yesterday was induce by nigh five inch of rainwater , which fell within about a one - hour menstruum , " a Dollywood representative told Thrillist . " While the volume of rain was hard for both the park ’s and the city ’s infrastructure to deal , the fact we have only one minor wound illustrate how well our hosts handled the situation and how well our guest followed their way . We will judge the reply to determine if any changes are needed moving fore , but we are proud of our maintenance and functioning teams for their hard oeuvre that allow us to reopen less than 24 hour after an unprecedented implosion therapy event like this one . "

The park ’s spokesperson confirmed to Thrillist that Dollywood   will honor tickets dated July 28 or rainfall - bank check provided for a future visit .