Carriers are currently unsure when they’ll be able to resolve the issue.
You ’re not miss your mind . You paid for that external earphone program , and your phone is not wager tricks on you . As it turns out , the system is just down .
OnReddit , many stress users are reporting severe international roaming outage across many US phone carriers , including AT&T , T - Mobile , and Verizon . Travelers currently outside the country can not use their sound , which show no wandering connectivity .
" I am presently in Egypt and have had no problems with information roaming until today , " reads a Reddit post . " I am not capable to connect to any service and I ca n’t call anyone about it since my calls keep dangle . " In the thread , many other traveller chime in , share similar experiences . " I ’m in Paris and it ’s dissemble my service as well ( T - Mobile ) , " reads one scuttlebutt . " Glad it ’s not just my phone ! "
Justin Paget/DigitalVision/Getty Images
harmonise to some users , carrier example do n’t know when the issue will be restore . " Same is happening to me , but I am in France , " reads one comment in the same thread . " Talked with livelihood that says roaming internationally is down .. no ETA on fixture . "
" Some customers traveling internationally are experience divine service issues , " said Verizon in a statement . " Phone yell and data session are successfully completing about 70 per centum of the clip . Our teams are actively wreak with our roaming provider to conclude the issue . "
likewise , AT&T also accost the matter , but did n’t cater a clear timeline for the next footstep . " The AT&T connection is operating commonly , " AT&T said in a instruction . " Some customers traveling internationally may be experiencing serve disturbance due to an issue outside the AT&T internet . We ’re working with one of our swan connectivity supplier to break up the payoff . "
However , some exploiter take Verizon say the issue will be dissolve in 24 hour . " My daughter is in Cyprus and Verizon say that it is all over Europe and Dubai , so a large area , " say a commentary in the roentgen / Verizon subreddit . " It will be conclude in 24 hours . "
While the rationality behind the issue remain unclear , a Verizon customer service representative said it is an " ongoing outcome , " grant toBloombergreports . However , according to a few technology blog , the outage might be link up to the carrier ' outside link mate , Syniverse .
" The multi - connection outage is related to issues at international connection partner Syniverse , concord to a person familiar with the situation , " reads an update onMacRumors . " The company suppose the estimated time of restoration is 12 hour up to 24 hours . "
